Refund Policy
Return, Refund & Exchange Policy
Return requests must be submitted within 14 calendar days of delivery, as
confirmed by carrier tracking. Requests submitted after this window will not be
accepted.
Inspection & Notification Requirement
Customers must inspect all shipments promptly upon delivery. Any missing, incorrect, or
damaged items must be reported within five (5) business days of delivery, as confirmed by carrier tracking. Reports submitted after this period may limit our ability to investigate or issue
replacements.
damaged items must be reported within five (5) business days of delivery, as confirmed by carrier tracking. Reports submitted after this period may limit our ability to investigate or issue
replacements.
Return Request Window
Return requests for eligible items must be initiated within fourteen (14) calendar days of
delivery. Once the return process is initiated, items must be shipped back promptly following the instructions provided on this page. Returns shipped outside the policy window or items that do not meet product-condition requirements may be denied.
Approved returns may be resolved as either a refund to the original payment
method or store credit, at our discretion. Refund method is determined based on
item category, inspection results, hygiene eligibility, and compliance with this policy.
Returned items must be unworn, unused, unwashed, free from odor or residue, in
original packaging, with all tags and inserts intact. Items failing inspection may be
denied or converted to store credit only.
delivery. Once the return process is initiated, items must be shipped back promptly following the instructions provided on this page. Returns shipped outside the policy window or items that do not meet product-condition requirements may be denied.
Approved returns may be resolved as either a refund to the original payment
method or store credit, at our discretion. Refund method is determined based on
item category, inspection results, hygiene eligibility, and compliance with this policy.
Returned items must be unworn, unused, unwashed, free from odor or residue, in
original packaging, with all tags and inserts intact. Items failing inspection may be
denied or converted to store credit only.
Product-Specific Conditions
Apparel is eligible for return if unworn and unused.
Boxing gear and protective equipment are eligible only if unused and showing no
signs of wear, impact, sweat, odor, or handling beyond initial inspection. Any boxing
gear showing use is non-returnable and non-refundable.
Fees & Deductions
Approved refunds are subject to a 15% restocking fee, a 3% payment processing
fee, and exclusion of original shipping charges. Return shipping is the customer’s
responsibility unless the return is due to our verified error.
Sale items, gift cards, used items, and hygiene-restricted products are final sale.
We reserve the right to deny returns, restrict refund methods, or refuse future
transactions for excessive returns, abuse, or chargeback behavior.
Additional
Refunds and returns are governed by published store policies available at checkout
and prior to purchase. Customers explicitly acknowledge and agree to applicable
return conditions, restocking fees, hygiene exclusions, and inspection requirements
at the time of purchase. Items returned outside stated conditions or timeframes are
not eligible for refund. These policies are enforced consistently and transparently.
and prior to purchase. Customers explicitly acknowledge and agree to applicable
return conditions, restocking fees, hygiene exclusions, and inspection requirements
at the time of purchase. Items returned outside stated conditions or timeframes are
not eligible for refund. These policies are enforced consistently and transparently.
International orders are subject to duties, VAT, customs fees, and brokerage
charges, which are non-refundable. International return shipping is the customer’s
responsibility. Customs delays do not extend return or refund windows
charges, which are non-refundable. International return shipping is the customer’s
responsibility. Customs delays do not extend return or refund windows